Terms and Conditions
- Order Cancellation
Orders can only be cancelled before shipping.
If the order has already been shipped, cancellation is not applicable.
For prepaid orders, a coupon code will be issued as per our cancellation policy.
- Sale & Discounts
No return or exchange will be allowed on products purchased during a sale or with discounts.
Products purchased prior to a sale cannot be exchanged during the sale period.
- Address & Delivery
Refund/Return is not applicable if the customer provides an incomplete or incorrect address.
Refund/Return is also not applicable if the delivery partner makes 3 unsuccessful delivery attempts or if the recipient refuses the package.
- Refund & Coupon Policy
Refunds will only be provided in the form of a coupon code (as per return/cancellation policies).
A refund coupon code will be provided a maximum of 2 times, traced back to the original order.